Does the GFC prevent companies from undertaking strategic
organisational change due lack of available funding or does it
present an opportunity? Will shrewd companies make investments in
these uncertain economic times that clearly differentiate them ... [continue reading]
A major Australian telco made a strategic decision to
subcontract the service delivery component of its contractual
arrangement with approximately 60 customers countrywide. This
comprised the pre-sales consulting, implementation, project
management and maintenance for a particular product line of VOIP
telecommunication systems.
The transition of these service delivery functions... read more »